Careers – A Kind of Guise

Here at AKOG, we are a small and diverse team with different professional backgrounds. To us, the internal culture is one of the key values of the company. It is based on respect, open-mindedness, and a pinch of humour. While we have a clear focus for the future, we think it is important not to take everything too seriously. Every employee is a valuable member of the AKOG family, as we are all pulling on the same string. This also means that from time to time everyone has to help outside of their usual tasks. It is a varied workplace, which provides an environment where everyone can grow on a professional and personal level by taking responsibility and being proactive. The following positions are currently available:

WEBSHOP MANAGER – Munich

JOB DESCRIPTION

Driving sales performance of the webshop
Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
Manage webshop and customer service team
Pack and send online orders
Providing excellent customer service
Manage stock precisely
Providing analysis and reporting on metrics such as weekly/monthly sales
Ensure good communication between webshop and retail stores
Receive and handle deliveries
Answering phone and email enquires

THE IDEAL CANDIDATE

Strong understanding of AKOG products and brand philosophy
Strong logistical and organisational skills
Strong analytical knowledge
Ability to work flexible hours
Fluency in German and English is a requirement
Ability to work independently
Highly motivated to perform as well as to learn new skills
Reliable and pro-active
Team-player as well as having communicative and organisational competence

Customer Service Assistant – Munich

JOB DESCRIPTION

Assist to online shop manager
Handling enquiries from customers over the phone and online
Generating sales, processing returns, and issuing receipts
Providing excellent customer service
Communicating between the production team and customer
Improving customer service procedures and policies
Pack and send online orders
Manage stock precisely
Receive and handle deliveries

THE IDEAL CANDIDATE

Strong understanding of AKOG products and brand philosophy
Ability to work flexible hours
Fluency in English is a requirement
Logistical and efficient operational thinking
Ability to work independently
Highly motivated to perform as well as to learn new skills
Reliable and pro-active
Team-player as well as having communicative and organizational competence

Please send your application to careers@akindofguise.com with the following subject: Customer Service Assistant

LOGISTIC / WAREHOUSE / WEBSHOP ASSISTANT – MUNICH

JOB DESCRIPTION

Supporting the webshop manager in ensuring efficient logistics and warehouse operation
Assisting in the precise management of stock, including tracking, organization, and replenishment
Efficiently packing and dispatching online orders from the warehouse
Ensuring timely and accurate reception, storage, and dispatch of goods in the warehouse
Coordinating with logistics providers and carriers for smooth transportation of goods
Assisting in the analysis and reporting of logistics and warehouse metrics
Ensuring seamless communication between the warehouse, logistics providers, and the webshop
Handling incoming deliveries, verifying contents, and ensuring proper storage
Addressing phone and email inquiries related to stock availability, delivery status, and other logistics-related queries

THE IDEAL CANDIDATE

Familiarity with AKOG products and a dedication to the brand’s philosophy
Strong logistical and organizational capabilities, with an emphasis on warehouse management
An analytical mindset, able to interpret logistics and warehouse data
Flexibility in working hours, adapting to the needs of warehouse and logistics operations
Proficiency in both German and English languages
Capability to work both in a team and independently, depending on the task at hand
A keen motivation to excel in the role and a willingness to learn and adapt
Dependable, proactive, with a hands-on approach to warehouse and logistics challenges
A collaborative individual, skilled in communication and organizational tasks.

Please send your application to careers@akindofguise.com. In order for us to allocate your application please write „Application Warehouse“ in the subject.

WHOLESALE / SALES WORKING STUDENT

JOB DESCRIPTION

Sales order and marketing material management. This requires a proactive approach to relationships with key contacts

Order processing and after sales support, including liaising with shipping and accounts teams, and managing the customer repairs procedures, ensuring that claims or returns are dealt with in a prompt and proactive manner.

Liaison with the production, accounts, and repairs teams, utilizing strong communication skills. Ensure that problems and / or issues are tackled in a timely manner, and being solutions-oriented.

Providing ongoing analysis and forecasting support to the management team in order to achieve the department objectives in this area, specifically: Assisting in sales analysis of wholesale inventory, having clear market visibility regarding supply and demand, assisting with making ranging and product assortment suggestions.

Internship for 3 to 6 months
Diving into the operations of
– ecommerce (order processing, stock management, sales report, etc.)
– logistics (shipping organisation for ecommerce and wholesale)
– quality control (checking products, learning quality standards, etc.)
Support the different teams

THE IDEAL CANDIDATE

Student or graduate with textile background
Team-player as well as having communicative and organisational competence
Ability to work independently
Highly motivated to perform as well as to learn new skills
Reliable and pro-active

Please send your application to careers@akindofguise.com with the following subject: Operations Internship